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Recognizing your personal views about others and how they impact your professional interactions.Socioeconomic status, just to name a fewĪs a health care professional, you can demonstrate your cultural competence by identifying and understanding the cultural, ethnic, racial and linguistic needs and preferences of your patients and their families, and by embracing the principles of equal access and nondiscriminatory practices in your service delivery.Īs an Aetna provider, you are also responsible for:.Keep in mind, federal and state laws prohibit unlawful discrimination in the treatment of patients based on: Good health begins with a good doctor/patient relationship and members knowing their rights. Identify current Aetna programs that promote cultural competence as well as racial and ethnic equality.Explain Aetna’s commitment to cultural competence, and.Explain your responsibility in providing culturally competent care.Explain members’ rights in the health care environment.Welcome to Aetna’s Cultural Competency TrainingĪt the end of this presentation, you will be able to Thank You for your interest in participating in our networks! You are now ready to submit claims.Īdditionally, you will receive a welcome email with resources to help you in your journey. Once you have been approved in the credentialing process, Aetna will countersign and return your final contract via email through AdobeSign.Īetna systems will be updated to reflect your participation effective date and Aetna members will be able to see your information in the directory. When using CAQH, ProviderSource/Medversant or any other credentialing vendor, remember that you must designate Aetna as an authorized health plan to access your credentialing application.Ĭredentialing can take approximately 45 days to complete. If you’re located in Washington, if you’re a physician located in Arkansas or if you’re joining the Allina Health | Aetna joint venture network in Minnesota, we use different vendors to obtain your credentialing data. We use CAQH to obtain your credentialing application for most states. Once Network receives your signed contract, they’ll request that the credentialing process gets started. If you do not see the email, please check your spam folder for this document. Please sign and return the contract thru AdobeSign. This contract is an electronic document that needs to be signed by you using the AdobeSign process. If we intend to pursue a contract, a local network manager will reach out to you to begin the contracting process, if required. If we don’t intend to pursue a contract, we will notify you via email, please check your spam folder. Once you complete your request, we will evaluate the current need to service our membership in your area. You can complete your request for participation here in a few easy steps. Welcome to ! Thank you for your interest in joining our network.

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